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Common topics
›Payment sent but account not activated
Head to /subscribe, paste your transaction ID, and click I've sent payment. An admin will activate your account within a few hours.
›MT5 won't connect
Double-check broker, login (account number), server name, and that the investor/master password is correct. You can re-link the account from your dashboard under the MT5 tab.
›Forgot password
Use the password reset flow to receive a reset link by email.
›Wrong network for crypto payment
USDT must be sent on Tron (TRC20) only. Sending on ERC20, BEP20, Polygon, Solana, or any other network results in permanent loss of funds.
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